Our Policies
To Register Online
- Complete registration form in full. You must click I ACCEPT on the waiver in order to process your registration.
- On line registrations are accepted with credit card payment only.
- Full payment for all programs plus membership fee is required.
To Register In Person
- Simply visit our facility and give our office staff your information. An account will be created for you and registration is done on the spot.
- Single payments can be made by debit, cheques and credit card. Installment option is by postdated cheques only.
Registration Guidelines
- All payments must be submitted at the time of registration in order to secure your child’s spot.
- Class selection is on a first-come-first-serve basis.
- Please assume that your class is confirmed unless you receive a call from our office staff.
- NSF cheques will be charged a fee of $25. After notification, a credit card payment must be made within 3 working days to hold your child’s spot in their program. Once two NSF cheques have been received, debit, credit card or certified cheques will be accepted.
- All fees are non refundable after the start of the first class for repeat members. There are no credits or refunds for missed classes, including camps. Special cases will be considered. All requests must be done in person or by fax, by completing a Request for Refund Form and will require a processing time of up to 2 weeks. All refunds will be less the membership fee and will have an administrative fee of $15.00.
- Complete form and submit to the office. A $10.00 fee will apply per family after the start of the term or camp week.
Money Back Guarantee
- For 1st time members, we will totally guarantee a full refund or credit for classes not taken if you are not completely satisfied with the program after 4 full weeks into the term. All requests must be done by completing a Request for Refund Form and will require a processing time of up to 2 weeks. All refunds will be less the membership fee and will have an administrative fee of 15.00.
- For our camps, if you are not satisfied with our program, we will refund you for classes not taken for the 1st week your child attends camp.